In the app: sign in to 365 Local Services or 365 Local Services Pro, open your account or profile, and choose Delete account.
No access to the app? Write to support@mhride.ca from any address, with the phone number on the account. We will confirm it is yours first.
An account can't be deleted during a job in progress or an open dispute, or while a contractor is still owed money.
Removed at once: name, phone, email, saved addresses and cards, notifications, and contractor documents. Unused account credit is forfeited.
Kept for a set time: job photos, proof videos and chat for 540 days after the job ended, as evidence for card disputes, and payment records for 6 years after the end of the tax year, with no name or phone attached. See the privacy policy.