365 Local Services is operated by MHride Ltd, Medicine Hat, Alberta ("we"). By using the apps you agree to these terms. Questions: support@mhride.ca.
We connect customers with independent local contractors, and handle booking, payment and support. Contractors do the work and are responsible for it. They are not our employees.
You sign in with a code sent to your phone. Keep your phone secure, give true details, and use the service only for lawful purposes. We may suspend an account that breaks these terms.
Cancelling while we are still searching costs nothing. After that, a fee may apply, depending on how close the job is and whether the contractor is on the way. The app shows the fee before you confirm.
Report a problem in the app within 72 hours of completion. Automatic approval pauses while we review the proof. We may ask the contractor to redo the work, give account credit, or refund, as the case warrants.
Contractors must keep their identity, insurance and vehicle documents valid, do the work agreed, and record the required proof. We keep a commission shown in the contractor app, and pay out what is owed after a short holding period. Disputes can reduce earnings.
To the extent the law allows, we are not liable for indirect losses, or for the contractor's work beyond the amount paid for the job. Nothing here limits rights you have under Alberta consumer protection law.
These terms are governed by the laws of Alberta and of Canada. If they change in a way that matters to you, we will tell you in the app.